Customer Experience Coaching

"Creating seamless customer experiences and fostering employee engagement for sustainable growth"

We provide tailored coaching to help businesses excel in delivering exceptional customer experiences. From mapping the customer journey to implementing impactful service strategies, we empower businesses to build stronger relationships with their customers.

Together, we’ll identify opportunities to enhance satisfaction, boost loyalty, and create a competitive edge in your market. 

Use the enquiry button below to organise your free consultation.

Contact Insight NI

    Customer Experience Coaching and Mentoring
    WORDS ABOUT US

    Our Team

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    Mark Jance

    CEO / FOUNDER

    Aviana Plummer

    CEO / FOUNDER

    Braydon Wilkerson

    CEO / FOUNDER

    Kristin Watson

    CEO / FOUNDER

    How We Can Help

    If you are interested in redefining, reimagining, or benchmarking your customer experience, or in improving your employee engagement, let us collaborate with you. We’ll work together to understand your existing customer and employee journeys, and develop strategies that align with your ideal vision.

    Contact Insight NI

      2010
      FOUNDING YEAR
      2000
      HAPPY COSTUMERS
      190
      COMPANY WORK WITH US
      2
      OFFICES
      21
      TEAM MEMBERS
      750
      PROJECTS COMPLETED
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      Our company history and facts

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      Design & development process demonstration

      A wonderful serenity has taken possession of my entire soul,like these sweet mornings of spring which I enjoy with my whole heart.

      Our Clients Include...