Posts by admin
Customer Journey Mapping for Visitor Attractions
Why Customer Journey Mapping is Essential for Visitor Attractions in Northern Ireland.
As one of the most scenic an...
Business Awards – Top 10 Tips
Top 10 Tips on Entering Business Awards
Tell your story. Judges love to hear how you started your bu...
Seamus Heaney HomePlace
Case Study - Seamus Heaney HomePlace.
Developed by Mid Ulster District Council, Seamus Heaney HomePlace is a purpose...
Tourism Northern Ireland
Case Study - Tourism Northern Ireland.
Tourism Northern Ireland have a network of over 30 VICs (Visitor Information ...
NIACTA Trade Association
Case Study - NIACTA.
NIACTA is the Northern Ireland trade association for the amusement and gaming centre industry. ...
10 Steps to Create a Customer Journey Map
Define your objective and scope.
Define your customer personas.
Defin...